Digital Transformation in the Cloud: What You Need to Know March 31, 2021 As new technologies emerge, consumer habits change, and the way we work evolves, companies must be willing to adapt continuously to stay competitive. Organizations need to be positioned for innovation and can no longer afford to operate business as usual. But many organizations make the mistake of rushing into adopting technology without proper planning or sufficient strategy for digital transformation in the cloud. By 2023, 75% of organizations will have comprehensive digital transformation implementation roadmaps, which is up from 27% in 2021; this will result in true transformation across all facets of business and society [1]. By 2025, driven by volatile global conditions, 75% of business leaders will leverage digital platforms and infrastructure capabilities to adapt their value chains to new markets, industries, and ecosystems [2]. These predictions only scratch the surface of what’s already underway. Will your organization be prepared to compete? It’s important to keep in mind that the technology itself isn’t what’s going to transform the business; it’s how your organization leverages new technology that does. Moving to the cloud is fundamental to digital transformation (DX), but getting there is only part of the process. There’s a lot more to it and it takes experience and expertise to get it right. To successfully move from where you are now to where you’re headed, here’s how a managed cloud provider can support your plans for digital transformation in the cloud. Experience Matters As with anything, when adopting new technology, you don’t know what you don’t know. By working with a managed service provider, you’re getting a partner who has experience helping other organizations develop digital transformation strategies and supporting them through the process. A lack of skills on your internal team can make it difficult for your organization to deliver the experience required to compete in today’s digital landscape. A cloud provider closes the skills gap and eliminates the need to build an internal team with the breadth and depth of knowledge necessary to pull off a successful transformation. Plus, a cloud service provider keeps data, security, compliance and regulatory standards top-notch. Digital transformation is an inherently complex process with a lot of moving parts. An MSP is equipped to manage the complexity of your organization’s infrastructure and processes so your team is free to focus on core business initiatives. You Need a Trusted Partner You need a partner who will walk your organization through adapting to the demands of the digital age. Because MSPs have the experience and expertise to support digital transformation, they’re aware of best practices that can save your organization money by anticipating obstacles, eliminating roadblocks and shortening the development of new digital transformation initiatives. An MSP will not only free up your IT staff and prevent draining those resources, it will also promote innovation and productivity by providing performance insights that can improve processes. Your MSP should also help your organization identify needs, prioritize objectives, meet challenges, respond to changing conditions, anticipate potential problems and proactively offer alternatives and solutions. Additionally, any partner should be able to help your organization optimize IT efficiency. They’ll take the initiative to analyze your processes and infrastructure periodically to evaluate and recommend what needs to be upgraded or changed before you fall behind the marketplace. At Carbon60, our certified cloud and engineering team draws from 20 years of experience across industries and markets to provide guidance and an opinionated view on digital transformation in the cloud that will work for your organization today and in the future. Managing Stakeholder Expectations As you advance through digital transformation, your customers and all stakeholders have come to expect a prime digital experience. Your cloud service provider is key to helping you ensure this experience meets or exceeds expectations by equipping you with a self-managed application that has the underlying infrastructure and cloud platform to facilitate a reliable and consistent user experience. An MSP has the ability to proactively monitor and test performance in real-time, isolating issues and troubleshooting problems as they happen—before your customer experience is seriously affected. Your service provider should offer a 24/7 x 365 support team that will be on top of requests and responsive to issues at all times; and in the event of an emergency, a fast resolution time is crucial. Carbon60 has a track record of success with customers who have been our partners for several years which is the true test of a successful managed cloud provider. Are You Ready for Digital Transformation in the Cloud? By 2022, 70% of all organizations will have accelerated the use of digital technologies, transforming existing business processes to drive customer engagement, employee productivity and business resiliency [3]. Does your organization have a digital transformation plan that will allow you to compete? Considering the stakes when it comes to digital transformation, no company should go it alone. By partnering with a managed service provider, you can deliver the experience your customers have come to expect, meet compliance and regulatory standards, boost your bottom line and position your organization for continued innovation. If your organization is looking for support with digital transformation in the cloud, contact us to learn more. Carbon60 is an MSP dedicated to helping businesses maximize the performance and security of their core application infrastructure with an agnostic cloud approach using public and hosted private clouds. A partner with both Amazon Web Services and Microsoft Azure along with major cloud and data centre technology companies, we have the experience and the expertise to support organizations wherever they might be on their cloud journey. [1] , [2] & [3] IDC FutureScape: Worldwide Digital Transformation (DX) 2021 Predictions https://www.idc.com/getdoc.jsp?containerId=prUS46967420
